Conditions of Use
Welcome to Viktor and Muse! The services on this site are offered to you by Viktor and Muse Inc.. For the rest of this text, "Viktor and Muse" will be used, but it is understood that "Viktor and Muse" refers to "Viktor and Muse Inc.". When you use Viktor and Muse ("Viktor and Muse", "we", "our", "us") you understand that you are subject to the following conditions. If you visit or shop at viktorandmuse.com, you accept and agree to abide by these conditions. Please read them carefully. When you use any current or future VIKTORANDMUSE.COM service, you will be also subject to the guidelines and conditions applicable to such service or business. Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at firstname.lastname@example.org.
BY USING THE VIKTORANDMUSE.COM SITE AND THE SERVICES OFFERED THROUGH IT, YOU AGREE TO BE BOUND BY THESE CONDITIONS OF USE AND ALL RELATED POLICIES, CONDITIONS, AND GUIDELINES. IF YOU DO NOT AGREE WITH ANY OF THESE CONDITIONS OF USE, YOU MAY NOT USE THE VIKTORANDMUSE.COM SITE.
When you visit VIKTORANDMUSE.COM or send e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the VIKTORANDMUSE.COM site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on the VIKTORANDMUSE.COM site - such as text, without limitation, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software - is the property of VIKTORANDMUSE.COM or content suppliers, and is protected by Canadian and international copyright laws. The compilation of all content on the VIKTORANDMUSE.COM site is the exclusive property of VIKTORANDMUSE.COM (Viktor and Muse Inc.) and protected by Canadian and international copyright laws. All software used on the VIKTORANDMUSE.COM site is the property of VIKTORANDMUSE.COM or its software suppliers, and protected by Canadian and international copyright laws.
Viktor and Muse, Viktor & Muse, and other marks indicated on our site are trademarks or registered trademarks of Viktor and Muse Inc. in Canada and other countries. Viktor and Muse graphics, logos, page headers, button icons, scripts, and service names are trademarks of Viktor and Muse. Viktor and Muse’s trademarks may not be used in connection with any product or service that is not Viktor and Muse’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Viktor and Muse. All other trademarks not owned by Viktor and Muse or its affiliates that appear on the VIKTORANDMUSE.COM site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Viktor and Muse.
License and Site Access
Viktor and Muse grants you a limited license to access and make personal use of the VIKTORANDMUSE.COM site, and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of Viktor and Muse. This license does not include any resale or commercial use of the VIKTORANDMUSE.COM site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the VIKTORANDMUSE.COM site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data-gathering and extraction tools.
The VIKTORANDMUSE.COM site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Viktor and Muse. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Viktor and Muse without express written consent. You may not use any meta tags or any other "hidden text" utilizing Viktor and Muse’s name or trademarks without the express written consent of Viktor and Muse. Any unauthorized use terminates the permission or license granted by Viktor and Muse. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the VIKTORANDMUSE.COM home page, so long as the link does not portray Viktor and Muse or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Viktor and Muse logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use the VIKTORANDMUSE.COM site, you are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use VIKTORANDMUSE.COM only with involvement of a parent or guardian. Viktor and Muse reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
As a Viktor and Muse member, you will have access to our limited monthly collections. Because our products are kept up to the minute, we always have a limited supply. No item is guaranteed if it goes out of stock, and items will only be available for one month at a time.
Billing, Payment & Credit Card Information
All of our credit card transactions are handled exclusively through Stripe, and our website is hosted by SquareSpace. When you place your first order, we will save your credit card information for use on future purchases. Your card will be billed for any recurring orders or subscriptions you initiate. We accept Visa and MasterCard as forms of payment. We encourage you to keep your payment information up to date to avoid interruption of service.
use of credits as payment
Viktor and Muse members are eligible to accrue credits through various means including referring friends and making purchases as a V&M member. Other methods for acquiring credits are in the works, we are constantly looking to create new ways to engage our members. Credits are valid for 12 MONTHS from the date of issue. When checking out, your available credits will be displayed and you have the option to select these as a form of payment. If you do not use all of your credits, the remaining credits will remain in your account. You may not use partial amounts of credit.
Credits via Invitation & Referral
Viktor and Muse members are eligible to accrue credits through various means including: referring other people, social media sharing, and making purchases as a V&M member. Credits earned are only redeemable 30 days after the invitee’s first purchase with a subtotal above $50. An invitee must purchase within 30 days to grant the inviter store credit. Any orders placed, that infringe on these guidelines can and will result in the cancellation of said order and will be treated as fraudulent.
Contacts & Information Imported via Sharing
Any contact information imported or shared with another person may be stored privately by Viktor and Muse, as well as the personal information of any recipient. We may also use that recipient’s contact information to allow him or her to view and accept your gift, or to allow the recipient to access the information you requested we send.
Returns & Exchanges
If you’re not completely satisfied with the fit, look, or feel of your Viktor and Muse purchase, you can return it for equivalent account credit. The only thing you need to pay for is the return shipping. All items returned must be in unworn condition, with no stains, tears or visible signs of use or wear. Items must be returned within 30 days from when the order was shipped, as denoted by Canada Post or USPS through tracking number information.
International Site Access
This site, www.viktorandmuse.com, can be accessed from countries other than the United States and Canada. Viktor and Muse may offer products or references to products that are not available outside of the United States and Canada. Any such products or references to products do not imply that such products will be made available outside the United States and Canada. If you access and use www.viktorandmuse.com outside the United States and Canada you are responsible for complying with your local laws and regulations.
Reviews, Feedbacks, Comments, Communications and Other Content
Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Viktor and Muse reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Viktor and Muse a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Viktor and Muse the right to use the name that you submit in connection with such content, if we choose. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Viktor and Muse for all claims resulting from content you supply. Viktor and Muse has the right but not the obligation to monitor and edit or remove any activity or content. Viktor and Muse takes no responsibility and assumes no liability for any content posted by you or any third party.
Viktor and Muse respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us immediately at email@example.com.
Risk of Loss
All items purchased from Viktor and Muse are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
Viktor and Muse has made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.
All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been incorrectly published, including prices and promotions.
Viktor and Muse attempts to be as accurate as possible. However, Viktor and Muse does not warrant that product descriptions or other content of the VIKTORANDMUSE.COM site are accurate, complete, reliable, current, or error-free. If a product offered by VIKTORANDMUSE.COM is not as described, please contact our customer service department at firstname.lastname@example.org.
Illegal Usage Prohibited
You shall not use Viktor and Muse’s Website or materials to past, transmit, upload, distribute or publish any content that is libelous, seditious, defamatory, blasphemous, fraudulent, invasive of another’s privacy, tortuous, obscene, pornographic, abusive, infringing or otherwise illegal, as determined in the sole discretion of Viktor and Muse. You agree to comply with all applicable local, provincial, federal and international laws, regulations and treaties while using this site. In addition, while using the website in accordance with these terms as modified from time to time, you agree to comply with generally accepted internet standards and shall refrain from any abusive use of this site.
Disclaimer of Warranties and Limitation of Liability
THE VIKTORANDMUSE.COM SITE IS PROVIDED BY VIKTOR AND MUSE INC ON AN "AS IS" AND "AS AVAILABLE" BASIS. VIKTOR AND MUSE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, VIKTOR AND MUSE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. VIKTOR AND MUSE DOES NOT WARRANT THAT THE VIKTORANDMUSE.COM SITE, ITS SERVERS, OR E-MAIL SENT FROM VIKTORANDMUSE.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. VIKTOR AND MUSE, ITS PARTNERS, AFFILIATES AND SUPPLIERS AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS, REPRESENTATIVES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE VIKTORANDMUSE.COM SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE (INCLUDING, WITHOUT LIMITATION, THOSE DAMAGES RESULTING FROMLOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION), AND CONSEQUENTIAL DAMAGES.
THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Links to Other Websites
Links to third party Websites on this site are provided solely as a convenience to you. If you use these links, a new browser will be lodged to access linked Websites. Viktor and Muse has not reviewed these third party Websites and does not control and is not responsible for any of these Websites or their content. Viktor and Muse does not endorse or make any representations about them, or any information, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party Websites linked to this site, you do this entirely at your own risks.
You acknowledge and agree that Viktor and Muse, in its sole and absolute discretion may, without notice to you, suspend or terminate your use of, or access to the Website, for any services and remove and discard any related materials for any reason, including where Viktor and Muse believe that you have violated any of these terms. You agree that Viktor and Muse shall not be liable to you or to any person as a result of any such suspension or termination. If you are unsatisfied with any of these terms, please discontinue using this Website.
You acknowledge that you are using this site including its materials at your own risks. Viktor and Muse and its partners, affiliates and suppliers do not guaranty error-free or uninterrupted operations of this site. The products, services and information provided on this site are provided “as is” without any warranties of any kind including warranties of merchantable quality, fitness for particular purpose, or non infringement of intellectual property. Viktor and Muse and its suppliers do not warrant the accuracy and completeness of materials available on or throughout this site. The materials on this site may be out of date, and Viktor and Muse makes no commitment to update the materials. Information published on this site may refer to products, programs or services that are not available on your jurisdiction. Applicable law may not allow the exclusion of implied warranties, so the above exclusions may not apply to you.
You shall indemnify and forever save harmless Viktor and Muse, its partners, affiliates, parent company, and suppliers and each of their respective directors, officers, employees, consultants, agents and suppliers from and against any and all claims, demands, actions, suits, losses, costs, charges, expenses, damages and liabilities (including legal fees) which may be incurred by reason of or in connection with your use of this site.
By visiting the VIKTORANDMUSE.COM site, you agree that the laws of the Province of Ontario and the laws of Canada, without regard to principles of conflict of laws, will govern these Conditions of Use. The courts of the Province of Ontario shall have exclusive jurisdiction over all disputes. You agree that jurisdiction and venue in such courts is appropriate and you agree to submit to the jurisdiction of such courts.
Revision of Terms
Viktor and Muse may revise these terms at any time by updating this posting. You should visit this page from time to time to review the then-current terms because they are binding on you and your continued use of this site signifies your acceptance of these revised terms. Certain provisions of these terms may be superseded by expressly designated legal notices or terms located on particular pages of this site.
Viktor and Muse will not be considered to have waived any of its rights or remedies described in these terms unless the waiver is in writing and signed by Viktor and Muse. No delay or omission by Viktor and Muse in exercising its rights or remedies will impair or be considered as a waiver of its rights to enforce such rights at any time.
Site Policies, Modification and Severability
Viktor and Muse promotional offers may be subject to promotion specific guidelines and restrictions. In addition to these promotion specific conditions, all regular Viktor and Muse terms and conditions still apply as usual and are applied at the discretion of Viktor and Muse management. Orders placed, that infringe on these guidelines can and will result in the cancellation of said order and will be treated as fraudulent.